This is not another hotel loyalty programme. There are no points to collect. No weird levels to achieve. mycitizenM is a simple membership – just sign up once to enjoy discounts and perks. And when you upgrade to mycitizenM+ for a small monthly fee, you unlock a whole load of goodies for A WHOLE YEAR! See the difference below.
the + side to upgrading
extra 10% off, always
Why pay more elsewhere? Get an extra 10% off our regular rates on every stay, always (discount does not apply to sales).
always 'first in queue' chat service
Why wait on hold? Be the first to chat with a friendly human when you need help.
free late-check out
If there's nowhere you need to be, switch to 'lazy cat' mode and hit that snooze button! Late check-out is always subject to availability.
guarantee a room
Spare yourself the search for a hotel during peak travel seasons. Choose mycitizenM+ to guarantee a hotel room in every city we call home – for A WHOLE YEAR! Just book at least 2 days before your intended stay.
free premium room views
Windows like ours are best enjoyed with epic views. Luckily, they're included in cities like London and LA when you upgrade to mycitizenM+. Premium room views are subject to availability.
member-only events and deals
Secure your spot on the exclusive guestlist for all our members-only events. When you save on sleep, you can spend on shopping, sightseeing, a second (or third) cocktail…
unlock the ultimate app experience
Get the full version of the citizenM app to manage your entire stay, control your room and uncover local hotspots in every city. It’s superpowers for your phone!