We are who we are because of our people, who make the world feel at home from Amsterdam to Taipei. Our ambassadors are hired to be 100% themselves. Skills we can teach; personalities not so much. Do you get energy from making others smile? This might be the place for you!view our vacancies
Like any star, our ambassadors are cast rather than interviewed. Casting Days bring together a diverse group of people for an energetic workshop in which we share stories, do assignments and collaborate with one another. We are looking for people who match our values and are naturally caring.
Doormen in silly hats, receptionists who talk from a script? You won’t find them at any citizenM hotel. We have ambassadors -- wonderful, warm people who are champion multitaskers.
what's it like?
Our hotels are designed to feel like home. Comfy living rooms have plenty of sitting areas, books to read, and art to admire. Our signature bar is a social hub for guests to meet.
Curated playlists, scents, art and Vitra furniture add contemporary style to the friendly vibe.
Our ambassadors are set up for success through our support offices and our user-friendly technology.
Be a friendly human and make someone’s day.
At citizenM, feedback is a gift and we are always learning. It’s a great place to springboard your career and grow your confidence.
Our hotel teams can look at our internal job board anytime for growth opportunities at our hotels and support offices.
Every day is different.
As an ambassador, you get to do it all. Welcome guests, help with check-in, be a barista, recommend cool spots in the city, set up breakfast or shake a cocktail.
choose a role
We are hiring multitasking heros for day and night, kitchen kings and queens, superhero leaders and sidekicks, as well as technical snag catchers.
You’ll be our daytime hero multitasker: bartender, barista, receptionist, concierge, problem solver, random acts of kindness giver and more... often all in one day! No silly bellboy hats or white gloves, we promise.view vacancies
What others do by day, you do best by night (including perfect cappuccinos at 3.00 AM). You want to greet the whole world, one person at a time – even when they're sleepy.view vacancies
You're not 'the guy (or gal) in the kitchen'... you're a pantry lion, a knight in shining apron, a star behind the scenes. You do it all – cooking, cleaning, lettuce origami – and you do it well!view vacancies
assistant hotel manager
You believe great managers don't sit behind desks. You spot talent better than X Factor judges. You're the drummer behind the band – not the rock star in front. If you agree, you can be our assistant hotel manager!view vacancies
You love to empower people. A happy team is a happy hotel manager! Some say you have eyes in the back of your head (nothing gets past you). You’re the captain of the ship, and you coach people to be their best.view vacancies
Hotel falling down? Not on your watch! You are a technical wizard, a magician with a wrench, and when you fix a problem, it’s a good day (that’s every day). No snag escapes your watch. Who are you? Our hotel engineer, of course!view vacancies
Careers at citizenM are more like climbing walls and less like corporate ladders. We help you on your journey -- vertical, horizontal, exploratory (or a combo of all three) -- but you own your own career path.
In 2021, 91 employees moved to a new position in our company, from hotels to the office, to different departments and across oceans.
He started as a night ambassador.
Today he is opening assistant hotel manager at Paris Champs Elysees.
She started as an ambassador in Glasgow, then moved onto assistant manager in London and, later, opening assistant manager in Zurich.
Today she is talent manager in The Netherlands.
She started as an ambassador in London, became assistant manager in Paris. She then left the company for a while and rejoined as an ambassador in The Netherlands.
Today she works as a learning & development facilitator in our support office.
She started as a night ambassador in Glasgow and became an assistant manager and then moved to Paris as a talent manager.
Today she is a hotel manager at Paris Champs Elysees.
She started as an ambassador in London, moved to The Netherlands as an ambassador.
Today she works as a demand coordinator in our support office.
We want you to feel supported. When we open a new hotel, we fly in a star team to help out and even have them take over, while you enjoy the opening party with your new colleagues. The same goes for our yearly team events!
The togetherness you’ll feel at the hotel is amazing. And because all hotels have the same values and systems, you can work in different cities, states and countries no problemo! The world is your home, with fellow ambassadors to welcome you.