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Chicago Downtown hotel

outdoor terrace
spacious outdoor seating area at twilight with incredible, vibrant murals and trees close to all Chicago attractions
outdoor terrace
a vast luxury hotel living room space with sleek seating areas and triangular windows looking out over Chicago
outdoor terrace
incredible hotel living room with tables and chairs under a Technicolor ceiling and with a view of downtown Chicago
citizenM guest room
ultra-modern luxury citizenM hotel room with a widescreen TV, extra storage and a desk for solo working
citizenM guest room
a double hotel room with an XL king-size bed and super-soft pillows right in the center of downtown Chicago
citizenM guest room
a cosy citizenM hotel room with soft lighting and a huge comfortable bed looking out over downtown Chicago
citizenM guest room
a large TV with built-in video workouts for keeping fit while staying in a double room in the Windy City
citizenM living room
citizenM living room
light and airy work space for groups or solo travelers with desks, modern stylish areas and greenery in the wall displays
citizenM living room
bold statement art and designs in a citizenM living room with colorful modern chairs and quirky lighting
citizenM living room
green and bright board room space filled with plants and cool art work for business professionals in Illinois
24/7 gym
a fully equipped modern gym at citizenM with treadmills, weights and floor space to help you stay fit when you travel
check-in kiosks
welcoming hotel living room with colorful art, plants and neon lights above self-service kiosks for super-fast check-in
canteenM bar & kitchen
brightly lit bar with high stools for meeting with friends and food available 24/7 from the canteenM menu
canteenM bar & kitchen
bar filled with Chicago's best cocktails and a hotel breakfast station with coffee, juices and delicious hot and cold food
societyM breakout space
societyM meeting room
bright hotel board room and presentation space with screen and unique wall art from local designers
societyM meeting room
colorful modern meeting room with floor-to-ceiling windows available for business travelers in Chicago

about

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Chicago Downtown
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Michigan Avenue in Chicago – the city's fabled street – already has fame, iconic landmarks and dazzling skyscrapers. What's missing? Only one thing – a hotel with the world's fluffiest pillows, head-spinning art, designer living room, tech-controlled bedrooms, and 24/7 food and drinks. Mobile citizens of the world, meet citizenM Chicago Downtown hotel – luxury for the wise, not the wealthy.

24/7 food & drink

canteenM bar & kitchen

work & play

designer living room

meet in style

3 societyM meeting rooms

get 6% off and free cancellation

Book direct and pick the mycitizenM rate to save at least 6% off your stay. All you need is a free membership (get it while you book, it's easy).

address

Chicago Downtown hotel
80 East Wacker Place
Chicago IL 60601
USA

  • O'Hare Int Airport (ORD) - 45 min drive
  • Union Station - 20 min by L Train
  • Cloud Gate - 7 min walk

in your room

All our rooms are the same – 14 sq m, all with one XL king-size bed to share, ideal for 2 adults.

 
 
 

superfast free Wi-Fi
mood lights
widescreen TV
XL king-size bed
fluffy pillows
power shower
AM & PM shower gels
blackout blinds

got the app?

Pilot your room using our free app. And that’s just one of the app superpowers – use it to book a room, check-in/out, browse our menus and more. Download now.

  • adjust lights & blinds
  • browse TV channels
  • control temperature

at this hotel

hotel

the essentials
  • check-in after 2.00 PM
  • check-out by 11.00 AM
  • kiosk / app check-in
  • luggage storage (if space available)
  • 24/7 guest service
  • non-smoking
  • cashless payments
  • ironing rooms
  • collectionM shop
  • no parking (scroll down to 'good to know' for alternatives)
  • only service pets allowed
eat & drink
  • canteenM bar
  • 24/7 food & drinks
  • buffet breakfast
    6.00 - 11.00 AM
work, play, relax
  • 24/7 gym
  • superfast free Wi-Fi
  • stylish living room
  • societyM meeting rooms
  • world-class art
  • lots of books to browse
  • iMacs for guest use

rooms

sleep, relax
  • huge XL king-size bed
  • European cotton sheets
  • world's fluffiest pillows
  • coloured mood lights
  • sound-proof windows
  • widescreen smart TV
  • superfast free Wi-Fi
  • blackout blinds
  • control lights, blinds, TV with app or tablet
  • streaming via Chromecast & AirPlay
refresh
  • jungle-like power shower
  • huge, soft, luxury towels
  • AM / PM shower gels
  • full-size hair dryer
  • lovely hand soap
the essentials
  • max 2 people per room
  • avg room size 14 sq m
  • wall-to-wall window
  • accessible rooms
  • phone with VoIP rates
  • air conditioning
  • safe
show all show fewer

good to know

Parking, sleeping, eating and other fun at citizenM.

How do I get to the hotel?

What's your address?
What is the address of citizenM Chicago Downtown?

citizenM Chicago Downtown

80 East Wacker Place

Chicago,IL 60601

USA

Do you have a shuttle?
Do you have a shuttle?

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Do you have parking at the hotel?

Is there parking at citizenM Chicago Downtown?
Is there parking at citizenM Chicago Downtown?

citizenM Chicago Downtown does not offer parking on site.

If you would like to know about parking options in the area, we suggest you use SpotHero Parking App . It indicates the best-covered parking options at the time required closest to the hotel.

Please note, citizenM is not affiliated with SpotHero or any of the parking options SpotHero recommends.

How do I check in/check out?

Until what time is the front desk open?
Until what time is the front desk open?

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Do I need an ID when checking in?

All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room).

International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents.

The name on the credit card used to check-in must match the photo ID shown.

What is the check in time ?
What is the check in time?

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

 

What can I find at the hotel?

Can you store my luggage?
Can you store my luggage?

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

Can I arrange a surprise?
Can I arrange a surprise?

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

Do you provide laundry service?
Do you provide laundry service?

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

Can I rent a bike ?
Can I rent a bike ?

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Do you have a gym ?
Do you have a gym ?

Yes, we have a cosy gym with essential equipment where you can run, lift and cycle 24/7.

What and when can I eat?

Can I see your menu?
What is the menu at citizenM Chicago Downtown?

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)

Can I add breakfast to the booking?
Can I add breakfast to the booking?

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Do you provide breakfast for people with dietary requirements?
Do you provide breakfast for people with dietary requirements?

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

 
What are the breakfast times and price?

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 19.95 USD (+taxes). Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more. Unlimited barista-made coffee, lovely tea and hot chocolate are free all day long with every buffet breakfast purchase.

 
Do you provide lunch and dinner?

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.

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    • Amsterdam
      • Amstel Amsterdam
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      • Tower of London
      • London Bankside
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      • Paris La Defense
      • Paris Gare de Lyon
      • Paris Opera
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      • Copenhagen Radhuspladsen
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